C.H. Robinson Global Newsroom

C.H. Robinson was recognized for its fleet of over 30 generative AI agents that automate shipping tasks like quoting, order processing, and appointment scheduling across truckload and LTL freight.

According to Mike Short, President of Global Forwarding at C.H. Robinson, the timing could not be more appropriate: “We launched ACE Import Intelligence because we saw a growing need for visibility across broker networks, better compliance oversight and smarter use of customs data, and the current market environment has only accelerated that.

“Although we’re approaching traditional retail peak season for ocean, it’s not likely the industry will see traditional peak volumes, as many of our 7,500 retail customers are working through inventories and being highly selective and strategic, bringing in only the essential products they must import,” said Mike Short, president of global freight forwarding for C.H. Robinson.